Shipping policy

Shipping Policy

At Alloro, each order is carefully prepared and shipped with intention and care.

Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
During peak seasons or promotions, processing times may be extended.

Shipping Destinations
We currently ship across Canada.
International shipping may be offered in the future.

Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
Free shipping may be offered during promotions or for qualifying orders.

Delivery Time
Estimated delivery times vary by location and carrier and are provided at checkout.
All delivery times are estimates and not guaranteed.

Tracking
Once your order ships, you will receive a confirmation email with tracking information.

Customs, Duties & Taxes
Customers are responsible for any applicable customs, duties, or import taxes for international shipments.

Lost or Delayed Packages
Alloro is not responsible for delays, lost, or stolen packages caused by shipping carriers.
If your package is marked as delivered but not received, please contact the carrier directly.

Incorrect Address
Please ensure your shipping address is correct at checkout.
Alloro is not responsible for orders shipped to incorrect addresses provided by the customer.

Contact
If you have any questions about shipping, please contact us at info@alloros.com