Terms of service
Terms of Service
OVERVIEW
Welcome to Alloro! The terms “we”, “us” and “our” refer to Alloro Wellness Inc. Alloro Wellness Inc. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Alloro is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, colours and product appearance may differ from how they appear on your screen due to your device and display settings.
We do not warrant that the appearance or quality of any products will meet your expectations or be identical to images displayed online. All descriptions of products are subject to change at any time without notice at our sole discretion.
We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Alloro Wellness Inc. reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance and process payment.
Please review your order carefully before submitting. Once accepted, we may be unable to accommodate cancellation requests.
Your purchases are subject to our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
Prices do not include applicable taxes, shipping, customs, or import fees unless stated otherwise.
You agree to provide current, complete and accurate purchase and account information and authorize us to charge your selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Once your order has shipped, risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site is owned by Alloro Wellness Inc. or its licensors and is protected by Canadian and international intellectual property laws.
You may use the Services for personal, non‑commercial use only. You may not reproduce or distribute any content without our written consent.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third‑party tools which are provided “as is” and without warranties. Use is at your own risk.
SECTION 8 - THIRD‑PARTY LINKS
We are not responsible for third‑party websites or content. Accessing them is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Alloro is powered by Shopify. Any purchase is made directly with Alloro Wellness Inc. Shopify is not responsible for your transactions with us.
SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy.
SECTION 11 - FEEDBACK
By submitting feedback, you grant Alloro Wellness Inc. a perpetual, royalty‑free license to use it for business purposes.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors and update information at any time.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful or harmful purposes.
SECTION 14 - TERMINATION
We may terminate access at any time. Obligations prior to termination remain enforceable.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without warranties of any kind, except where required by law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Alloro Wellness Inc. is not liable for any indirect or consequential damages.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Alloro Wellness Inc. and Shopify from any claims arising from your use of the Services.
SECTION 18 - SEVERABILITY
If any provision is unenforceable, the remainder shall remain in effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Alloro Wellness Inc.
SECTION 20 - ASSIGNMENT
You may not assign these Terms without our consent. We may assign them freely.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, and you submit to the exclusive jurisdiction of the courts located in Ontario, Canada.
SECTION 22 - CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 23 - CONTACT INFORMATION
Alloro Wellness Inc.
info@alloros.com
Toronto, Ontario, Canada